FAQ Topic: Utility Billing
Click here to register your account, enter either your phone number or account number. Provide your first and last name as shown on your utility bill, along with an email address and a password. After registering, you can download the “My Water Advisor 2.0” mobile app to track your water usage anywhere, anytime.
All questions about trash or bulk pick ups should be directed to the Public Works Department by calling (937) 847-6635.
All households use water differently, therefore comparing bills without facts may be misleading. If there is a substantial difference with your bill between months Utility Billing would be happy to assist you to determine if there may be a leak or other issue.
The city bills water and sewer usage based on the units of water that run through the meter. The meter read dates are provided to measure the time between billing cycles. Separate water and sewer rates are applied to the measured water usage to calculate the billed amounts for each service. Additionally, a $18 per … Continued
The city charges all accounts receiving water and/or sewer services a minimum fee based on meter size. This minimum charge applies to usage between 0-3 units. The minimum fee helps distribute the fixed costs of operating, replacing and maintaining the water and sewer infrastructure and equipment. The minimum monthly charge for most single-family residential meters … Continued
Water usage is measured in units. A unit of water is 100 cubic feet or 750 gallons of water.
Bills are sent monthly at the beginning of each month and will be due around the middle of the month.
For questions, contact the Utility Billing Division at (937) 847-6460.
The Utility Billing Division oversees monthly water, sewer and trash billing for the city. Customers can make payments online, by mail, through automatic bank account withdrawals or in person at the Miamisburg Civic Center. Accepted payment methods include personal checks, cash (in-person only), Visa, Mastercard, Discover and American Express (online only). Customers can also pay … Continued